What Causes the Dependency between Perceived Aesthetics and Perceived Usability?

Martin Schrepp; Raphael Otten; Kerstin Blum; Jörg Thomaschewski

doi:10.9781/ijimai.2020.12.005

Authors

Martin Schrepp Systems, Applications & Products in Data Processing (Germany)
Raphael Otten University of Applied Sciences Emden Leer
Kerstin Blum Systems, Applications & Products in Data Processing (Germany)
Jörg Thomaschewski University of Applied Sciences Emden Leer

DOI:

https://doi.org/10.9781/ijimai.2020.12.005

Keywords:

Usability, User Experience, Aesthetics

Abstract

Several studies reported a dependency between perceived beauty and perceived usability of a user interface. But it is still not fully clear which psychological mechanism is responsible for this dependency. We suggest a new explanation based on the concept of visual clarity. This concept describes the perception of order, alignment and visual complexity. A high visual clarity supports a fast orientation on an interface and creates an impression of simplicity. Thus, visual clarity will impact usability dimensions, like efficiency and learnability. Visual clarity is also related to classical aesthetics and the fluency effect, thus an impact on the perception of aesthetics is plausible. We present two large studies that show a strong mediator effect of visual clarity on the dependency between perceived aesthetics and perceived usability. These results support the proposed explanation. In addition, we show how visual clarity of a user interface can be evaluated by a new scale embedded in the UEQ+ framework. Construction and first evaluation results of this new scale are described.

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